Do I have to file a claim to get a Home Price Protection payout?

No. Home Price Protection is designed so you don’t have to file a claim to receive a payout if contract conditions are met.

Do I have to sell my home to receive the payout?

No. A payout can be issued without selling your home. The program is based on market movement and contract terms, not on proving a loss after a sale.

When is payout eligibility actually determined?

Payout eligibility is assessed on your contract’s Expiration Date, using the contract’s defined ending value versus your trigger.

How will my payout be delivered?

Payouts are generally delivered via ACH to the external bank account you’ve designated for the contract.

Can I receive more than one payout?

Eligibility is assessed on the Expiration Date for a given contract term. Depending on the program’s renewal structure and your future terms, you may be eligible again in a later term—each term is evaluated based on its own contract conditions.

What happens if home prices fall mid-term but rebound before the term ends?

Because eligibility is assessed on the Expiration Date, what matters is the contract’s ending value at that time versus your trigger—mid-term dips don’t automatically guarantee a payout if prices recover by the end.

If I receive a payout and prices later rise, do I have to pay it back?

No. Once you receive a payout, it’s yours. The program is structured without clawbacks due to later price increases.

What if I sell the home before the Expiration Date?

Selling before the Expiration Date may affect eligibility, because eligibility typically requires you to be the owner of the covered property as of the Expiration Date. If you’re considering selling, it’s smart to review timing and terms before you list.

What should I do to avoid payout delays?

Make sure your payout delivery details (like your designated bank account) remain accurate, and keep an eye on your contract’s Expiration Date so you know when eligibility is assessed and when ACH timing begins.

When Do Payouts Happen For Home Price Protection?

Q: How long after the Expiration Date will I receive the money?

If you qualify, the funds are typically transferred via ACH to your designated external bank account within 30 days following the Expiration Date.

You have Home Price Protection. The market’s been soft. Now you want to know: does the check come automatically, or do you have to do something? And when?

The Simple Version

When the REZILOANS Team provides your Home Price Protection, the contract includes a defined term, typically 12 months. Throughout that term, the housing price index for your market is tracked. But the determination that matters happens on one date: the Expiration Date at the end of your term.

On that date, the index is compared against your Trigger threshold. If the market index is below the Trigger, a payout is calculated and issued. If it’s not, the contract expires and nothing further is owed.

If you qualify, the payout is deposited via ACH to your bank account within 30 days of the Expiration Date.

That’s the whole process. You don’t file anything. You don’t sell anything. You just need to own the property and have your banking details on file. For a full overview of the program, visit the Home Price Protection program page.

What Determines Whether You Qualify

Three things matter at the Expiration Date:

The index must be below your Trigger. The Trigger is the percentage decline threshold set when your contract was established. If the index for your market hasn’t declined past that point, no payout is owed.
You must own the property. Eligibility requires that you — the Contract Holder — own the covered property as of the Expiration Date. If you’ve sold the home without transferring the contract, you’re not eligible.
The payout amount depends on how far past the Trigger the index has fallen. Payouts scale between the Trigger and the Cap. The further the decline past the Trigger, the larger the payout — up to the full Maximum Payout if the index reaches the Cap or beyond. Your maximum is set individually when the REZILOANS Team provides your protection.

The Mid-Term Question

This comes up a lot: What if prices drop in month four but recover by month twelve?

Because eligibility is assessed on the Expiration Date, a mid-term dip that recovers doesn’t trigger a payout. What matters is where the index stands at the end. This is by design — it protects against sustained market declines, not temporary volatility.

The reverse is also true: if the market holds steady for most of the term but drops sharply right before expiration, you could qualify for a payout even though most of the year looked fine.

Avoiding Payout Delays

Your Home Price Protection contract is built on REZITRADE’s platform — REZITRADE manages the contract and provides the underlying index data. Two practical things to keep current so the payout process goes smoothly:

Your bank account details. When a payout is owed, REZITRADE will contact you to collect the information needed for the ACH transfer. Having this ready speeds up the process.
Your ownership status. If you sell the home before the Expiration Date, the contract can be transferred once to the new owner — but you must notify REZITRADE within 30 calendar days of the sale. Without the transfer, the new owner won’t be eligible.

Frequently Asked Questions

Do I have to file a claim?

No. Payout eligibility is determined by the index data. There’s no claims process.

Do I have to sell my home?

No. The payout is based on market-level index performance, not on whether you sell or what your home appraises for individually. See Do I Have to Sell to Get Paid? for a deeper look at this question.

Can I get paid more than once on the same contract?

No. Each contract has one assessment at the Expiration Date. If you want continued protection after your term, a renewal (treated as a new contract) may be available.

What if prices fall mid-term but bounce back?

The only measurement that counts is on the Expiration Date. A temporary dip that recovers doesn’t produce a payout.

If I get paid and prices later recover, do I owe anything back?

No. Once the payout is issued, it’s yours. There are no clawbacks.

What if I sell before the Expiration Date?

Selling can affect eligibility. You must own the property as of the Expiration Date. If you sell, you can transfer the contract to the new owner with written notice within 30 days.

How long after the Expiration Date will I receive the money?

Within 30 days, via ACH to the bank account you provide.

Does this cost me anything?

No. The REZILOANS Team provides Home Price Protection at zero cost with every loan they originate.

Conclusion

The timeline is straightforward: your market is tracked throughout the term, eligibility is assessed on the Expiration Date, and if you qualify, cash hits your account within 30 days. Keep your ownership status and banking details current, and the process takes care of itself. For a deeper dive into payout mechanics, see Payouts: What to Expect and When. Questions? The REZILOANS Team can walk you through the specifics.